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John Durrant's avatar

You make a subtle but important distinction between a favour and a responsibility - co-workers shouldn't feel awkward about asking each other to meet their responsibilities. If we feel like we are asking favours, then it could be a sign that the organisation isn't clear on its priorities and people's responsibilities to meet them. If there is too much ambiguity and a lack of alignment, then asking someone to meet their obligations will feel like asking for a favour. You’re asking as an agent of the organisation, as you say, but the organisation needs to know what it wants - and communicate it, build structures to support it, and incentivise it.

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Zac Beckman's avatar

Great article Wes – something I feel an (unfortunate) lot of folks should have in mind when they come to work.

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