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Ramon Salinas's avatar

This:

"Small changes in word choice can impact your audience's perception"

and this:

"you should especially be careful about using negative words that could lead your audience to catastrophize"

...reminded me of your signposting articles.

Does that help in this scenario?

I hesitate because it may be a bit too much like 'leading them' to how they should react. And as you say, they have agency to decide what to do.

Thanks Wes.

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Elena Calvillo's avatar

I was about to send an email but you just saved my day! 🫶🏻

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Dave Reed's avatar

Accepting blame I didn’t earn has been a successful empire-building strategy for me in the past, though. If it’s “my fault” then it’s perfectly reasonable to ask for the resources and authority required to “fix it.” Requires delicate tap-dancing and careful messaging to be sure. 😅 As with any gamble, there’s always a risk it could backfire.

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