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Chembe Banda's avatar

When I had just started programming, I met a senior developer who was building a social media application that didn't have a very attractive UI. So I reached out to him and offered to help. Being young, I thought I was better than him at everything, and I was very rude about it. But he took my feedback and insults very well, asked me what he could do better, and let me join his startup. When I got to see his code and how much he had done all on his own, I was in awe. He didn't deserve any of my "feedback".

He taught me how to be humble when receiving feedback, try to understand where someone is coming from, and what their intent is. Most importantly, I learnt that I don't know everything, and it's okay for others to show me how it's done, or where I went wrong.

Thanks for your newsletters, I thoroughly enjoy them.

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Marika Páez Wiesen's avatar

Word. I love this. It's so important to think about the BIGGER goal of a conversation. Maintaining honest communication, building trust, reinforcing values. I've been most successful in these conversations when I focus more on the bigger reasons having this conversations MATTERS in the larger scheme of my goals or the organization's goals than on the actual content of the feedback.

A very subtle point to try to get across, thank you!

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