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Andrew Barban's avatar

I agree with you, but I want to add a word of caution here. When you add reciprocity into the mix, connection becomes more important. Don't forget to be a human here, and how may I help you is also important.

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Wes Kao's avatar

Totally agree. FWIW I mentioned “don’t ONLY ask how you can help,” not “don’t ever ask how you can help.”

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Stacy S. Kim's avatar

This is useful, concrete advice that can be applied to situations outside of work! Thanks, Wes!!

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Kate Sotsenko's avatar

I really like this framework. At the same time, I believe someone who is asking how can I make your life easier shouldn't be underestimated. How many people actually ask this to a manager or a colleague? Might not look as sophisticated and maybe not the highest ROI, but it shouldn't be taken for granted.

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