Great points, Fran. I was texting with a former direct report who read the essay, and she has a similar point about needing to see / be surrounded by evidence of quality. She said:
“The reason everyone respects your feedback is because you walk the walk. You hold a high standard for yourself when you ship work (strategy docs, decks, etc).…
Great points, Fran. I was texting with a former direct report who read the essay, and she has a similar point about needing to see / be surrounded by evidence of quality. She said:
“The reason everyone respects your feedback is because you walk the walk. You hold a high standard for yourself when you ship work (strategy docs, decks, etc). Even daily stuff like Slack messages were high quality.
When you see your boss hold a high standard, you feel inspired and can see what ‘good’ is. There were many times I would screenshot your feedback or Slack messages so I could learn from it. And then I would show them to new hires so they can learn to write better.”
When you see version A vs version B, and you see how one is more effective and why, I think that’s really when your eyes open. You think, “ok, I see the difference here and I believe there is a spectrum of quality. And mine wasn’t as far right on the spectrum as I thought it was.” I see it as dislodging and resetting anchors. Your anchor for “the best” might be too low, so you need to recalibrate.
Totally aligned on finding new anchors to calibrate ourselves.
Thanks for sharing your experience and the story of your direct report, Wes. This has gotten me inspired to hold a high standard even the little things such a slack message.
Great points, Fran. I was texting with a former direct report who read the essay, and she has a similar point about needing to see / be surrounded by evidence of quality. She said:
“The reason everyone respects your feedback is because you walk the walk. You hold a high standard for yourself when you ship work (strategy docs, decks, etc). Even daily stuff like Slack messages were high quality.
When you see your boss hold a high standard, you feel inspired and can see what ‘good’ is. There were many times I would screenshot your feedback or Slack messages so I could learn from it. And then I would show them to new hires so they can learn to write better.”
When you see version A vs version B, and you see how one is more effective and why, I think that’s really when your eyes open. You think, “ok, I see the difference here and I believe there is a spectrum of quality. And mine wasn’t as far right on the spectrum as I thought it was.” I see it as dislodging and resetting anchors. Your anchor for “the best” might be too low, so you need to recalibrate.
Totally aligned on finding new anchors to calibrate ourselves.
Thanks for sharing your experience and the story of your direct report, Wes. This has gotten me inspired to hold a high standard even the little things such a slack message.
How we do anything is how we do everything.