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Tone and words: Use accurate language
Words can encourage or discourage divergent thinking. Use language that accurately reflects your level of certainty, so you don't make overly-bold…
Sep 4
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Wes Kao
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Tone and words: Use accurate language
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August 2024
Announcing: My new course ✨
My 2-day intensive live course on “Executive Communication & Influence for Senior ICs and Managers” is now live--here’s why I built this and who it’s…
Aug 28
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Wes Kao
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Announcing: My new course ✨
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Part II: Derisking 12 common workplace scenarios
How to identify and address risks in situations like: giving constructive feedback, sharing a controversial idea, doing cold outreach, and more
Aug 21
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Wes Kao
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Part II: Derisking 12 common workplace scenarios
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Part I: Derisking 101: How to identify and reduce risk in your daily work
Train yourself to sense what could go wrong--while you can still shape the outcome. Ask yourself these two simple questions.
Aug 14
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Wes Kao
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Part I: Derisking 101: How to identify and reduce risk in your daily work
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How to be more concise
The truth behind why it’s so hard to be concise, and 9 tactics I use to tighten my communication
Aug 7
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Wes Kao
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How to be more concise
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July 2024
Too detailed in the wrong ways, not detailed enough in the right ways
Details aren’t the problem. The problem is too many of the wrong details. Here are 5 real-life examples, so you can spot this in your own work.
Jul 31
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Wes Kao
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Too detailed in the wrong ways, not detailed enough in the right ways
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Managers, be explicit about what you need from your team
Sometimes you want to let your team figure things out via trial and error, and other times, it’s faster and better for everyone if you point out what…
Jul 24
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Wes Kao
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Managers, be explicit about what you need from your team
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Talking to vs about customers
Are you talking to your customers, or to fellow founders and marketers? The difference is subtle but it makes a big impact. Be clear on who you’re…
Jul 17
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Wes Kao
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Talking to vs about customers
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Playing defense: How to control the narrative if your work is being questioned
No matter how well you frame your ideas upfront, there will be times when you’ll need to address skepticism and defend your work. These are moments when…
Jul 10
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Wes Kao
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Playing defense: How to control the narrative if your work is being questioned
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Sales, not logistics
That note you’re writing? It's probably a sales note in some capacity. Don’t jump straight into the logistics if your recipient isn’t sold yet.
Jul 3
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Wes Kao
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Sales, not logistics
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June 2024
The OARB framework: Why you should appeal to self-interest when giving feedback
You must give your recipient a reason to change. Go straight for what will hit them in the gut: appeal to why they'll personally benefit.
Jun 26
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Wes Kao
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The OARB framework: Why you should appeal to self-interest when giving feedback
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Turning a yellow spot into the sun
This is the #1 trait I look for when hiring. Here's why you should aim to be someone who turns a little into a lot & why you should bring skill…
Jun 19
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Wes Kao
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Turning a yellow spot into the sun
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